Gingr Reservation Help

Happy Paws uses Gingr for customer accounts, pet profiles, vaccination records, daycare reservations, boarding requests, grooming appointments, and service updates.

New customers must create an account and complete their pet’s profile before making a reservation. Existing customers can log in to update information, upload records, and request services.

Using the Gingr Mobile App

Watch the video below for help using Gingr on your phone.

Using Gingr on a Web Browser

Watch the video below for help using Gingr from a computer or web browser.

Uploading Vaccination Records

Please make sure all required information is completed and up to date before requesting a reservation.

This includes your pet’s profile, feeding instructions if needed, vaccination records, and any required forms. Missing information may delay approval or prevent your reservation from being accepted.

Before Making a Reservation

Please make sure your Gingr account includes:

Your contact information (phone number and email address)
Your dog’s complete profile (including age, breed, weight, and any behavioral notes)
Current vaccination records (uploaded and up to date), including intestinal parasite screening with Giardia
Signed agreements (all required forms completed and submitted)
Feeding instructions, if needed (including food type, portion size, and feeding schedule)
Medication instructions, if needed (including dosage, timing, and any special handling instructions)
Emergency contact information (this must be someone who is not traveling with you and can be reached if you are unavailable)
Any notes our team should know about your dog (such as allergies, sensitivities, preferences, or special care needs)